Introduction

Clippat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our software and services.

Data We Collect

Account Data

When you authenticate using Google OAuth, we collect:

Email address
Name
Google ID
Profile picture URL

License Information

We store information about your license, including:

License type (lifetime, trial)
Purchase date and amount
License status (active, refunded)
Payment information (processed securely via Stripe)

Usage Data Sharing (Optional)

If you opt in to sharing usage data, we collect usage analytics including:

App version and platform
Feature usage statistics
Performance metrics
Error events linked to your account
IP address
Log file excerpt when a process cannot complete — last 100 KB

Usage data sharing is optional and can be disabled at any time in the app settings.

Error Reports

When you choose to send an error report, we collect:

Error type and message
System information (OS, architecture, app version)
Log file content (last 500 KB)
Video file name, path, metadata, and IP address
Process information (if applicable)
Sanitized settings (API keys, license tokens, and secrets are stripped before sending)

Error reports are only sent with your explicit consent.

Payment Information

Payment processing is handled by Stripe. We do not store credit card information. Stripe collects and processes payment data according to their privacy policy.

How We Use Your Data

Authenticate your account and manage your license
Validate your license status when you use the app
Process payments, issue invoices, and manage licenses
Improve our software based on usage patterns (if usage data sharing is enabled)
Fix bugs and errors based on error reports
Send important updates and notifications about your account
Comply with legal obligations

Data Storage

Server-Side Storage

Account and license data are stored on secure servers in a managed database. All data is encrypted in transit (HTTPS/TLS) and license tokens are encrypted at rest.

Local Storage

The Clippat desktop application stores settings locally on your device, including:

Application preferences
API keys for third-party services (encrypted using Electron safeStorage)
License tokens (encrypted)
Project and output folder paths

API keys and license tokens are encrypted and never transmitted in plain text.

Data Retention and Deletion

We retain account and license data for as long as your account remains active. Optional usage data and submitted error reports are retained to diagnose issues and improve the application; you can delete all usage data linked to your account at any time from your dashboard. When you confirm an account deletion request, your account, license, usage data, error reports, and associated log files are permanently deleted.

Third-Party Services

We work with the following third-party service providers, which may collect or process your data:

Google OAuth

Purpose: User authentication

Data Sent: Email, name, profile picture

Stripe

Purpose: Payment processing

Data Sent: Payment information, billing details

Google Gemini API

Purpose: Speech transcription and AI analysis (optional)

Data Sent: Video/audio content sent for processing (if you use Gemini features)

Only used if you configure Gemini API keys in the app.

Faster-Whisper / OpenAI Whisper / Cohere (Local)

Purpose: Local speech transcription (optional)

Data Sent: Processed locally on your device, no audio data is sent to external servers

llama.cpp (Local GGUF Models)

Purpose: Local AI processing (optional)

Data Sent: Processed locally on your device, no data is sent externally

OpenRouter

Purpose: AI analysis via API (optional)

Data Sent: Content sent for processing (if you use OpenRouter features)

Only used if you configure OpenRouter API keys in the app.

We select our service providers carefully and encourage you to review their respective privacy policies.

Your Rights

Access your personal data stored on our servers
Request deletion of your account and associated data
Stop sharing usage data at any time from the app settings
Delete all usage data from your dashboard at any time
Request correction of inaccurate data by contacting support@clippat.com
Request a copy of your data in a portable format by contacting support@clippat.com

To exercise these rights, contact us at support@clippat.com or through your dashboard.

Data Security

We implement industry-standard security measures to protect your data:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Secure authentication using OAuth 2.0
Encrypted storage of API keys and tokens in the desktop app
Periodic security reviews and updates
Access controls and authentication for server access

Cookies and Sessions

We use session cookies to maintain your authentication state when using the web interface. These cookies are essential for the service to function and are deleted when you log out or when your session expires.

Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at support@clippat.com or through your dashboard.